Delivery options and return eligibility are presented as clearly as possible for every order. The exact service, price, estimated timing, and destination restrictions appear at checkout.
Shipping
- Orders may be reviewed for payment and address verification before dispatch.
- Items are carefully packed and tracking is provided after fulfillment.
- High-value shipments may require a signature, identity confirmation, or other delivery safeguards.
- International orders can be subject to customs duties, taxes, brokerage fees, or import requirements unless checkout expressly states that they are included.
- Carrier estimates are not guaranteed and can be affected by customs, weather, security checks, holidays, and destination conditions.
Returns
Eligible returns must be postmarked within 15 days after delivery. Items must remain in the same condition and include all security tags, packaging, documentation, and accessories. Contact us before shipping a return so that we can provide authorization and the correct return instructions.
Return shipping and non-refundable import charges are normally the buyer's responsibility unless the item was sent incorrectly, arrived damaged, or applicable law requires otherwise. Review the full Refund Policy before sending an item.
Report an issue
If a parcel arrives damaged, appears tampered with, or differs materially from the order, preserve the item and all packaging and contact client services promptly with the order number and photographs.
Before purchasing
Please review measurements, condition notes, photographs, and included accessories. For questions that could affect your decision, contact us before checkout.