CLIENT SERVICES

Privacy Policy

Last updated: July 20, 2026.

Luxury Haven Pre respects the privacy of clients who visit our site, contact us, create an account, place an order, or subscribe to communications. This Privacy Policy explains the types of information we may collect, how we use it, and the choices available to you.

Information we collect

We may collect contact details, shipping and billing information, order history, account information, messages sent to client services, product preferences, marketing subscription choices, and technical information such as device, browser, IP address, referral source, and site activity.

Payment details are processed by Shopify and our enabled payment providers. We do not intentionally store full card numbers on our own systems.

How we use information

We use information to operate the store, process and verify orders, arrange delivery, provide customer support, review fraud and security signals, improve site performance, personalize shopping experiences, send service messages, and send marketing only where permitted or consented to.

Sharing information

We may share information with service providers that help us run the store, including Shopify, payment processors, fraud prevention tools, fulfillment and shipping partners, email and messaging providers, analytics providers, professional advisers, and authorities where required by law.

Cookies and analytics

Our site may use cookies and similar technologies to keep the store functional, remember preferences, understand site performance, measure campaigns, and support security. Browser settings and privacy tools may allow you to limit certain cookies, though some features may not work without required cookies.

International orders and transfers

Because Luxury Haven Pre may serve clients in the United States, China, and other markets, information may be processed or accessed in countries different from where you live. We take reasonable steps to work with reputable service providers and protect information according to applicable requirements.

Your choices

You may contact us to request access, correction, deletion, or limitation of certain personal information, subject to identity verification and legal or operational retention requirements. You can unsubscribe from marketing emails using the link in the message.

Retention

We keep information for as long as needed to provide services, complete transactions, meet legal, accounting, tax, fraud prevention, and dispute resolution requirements, and maintain business records.

Contact

For privacy questions or requests, please contact us through the Contact page. We may update this Privacy Policy as the store, markets, payment providers, and legal requirements evolve.

Confidence at every step.

01

Authenticity first

Every accepted item follows a documented review process.

Learn more
02

Condition made clear

Standardized grading helps you understand every piece before purchase.

View the guide
03

Human support

Questions about a piece or an order? Speak with our client services team.

Contact us